Comfort Research
July 23, 2018
Grand Rapids, Michigan
Job Type


Our National Account Directors lead the company’s efforts to maintain and expand relationships with large, multi-location retail customers, along with large e-commerce businesses.  Assigned to 3-5 key accounts and targeted prospects, the National Account Director is responsible for achieving sales quota and assigned strategic account objectives.

Our National Account Director leads the sales process; representing the full range of Comfort Research products to assigned account base, working cross-functionally to drive company initiatives, and works closely on the planning cycle, ensuring both company and customer’s expectations are being met.

This position will be based in the corporate office in Grand Rapids, MI.  Some travel required for customer meetings at their corporate offices and for assigned tradeshows.  The National Account Director reports to the Senior Director of Sales.


Here’s what you’ll do:

  • Establishes productive, professional relationships with key personnel in assigned customer accounts
  • Work with existing key accounts, along with prospecting new strategic business
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet both company and customer expectations
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Pro-actively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
  • Pro-actively assesses, clarifies, and validates customer needs on an ongoing basis
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
  • You will work with both e-commerce & brick n’ mortar retailers
  • Have fun in a great culture!


Here’s what we need you to have

  • Bachelor’s degree from an accredited institution, or equivalent Military Experience
  • 3-5 years of Retail National Account Sales, or Sr. Retail Buyer
  • Strong analytical skills
  • Ability to work within team concept
  • E-commerce Sales experience preferred (Amazon,, Wayfair)
  • Sales experience in Consumer Goods a plus


Who we are:

Located in the Cool City of Grand Rapids, Michigan, Comfort Research is an industry leading and fast-growing manufacturer that is revolutionizing affordable lifestyle products.  Our growth has been fueled by the demand for our comfortable, innovative designed and quality products through online and major retail locations such as Walmart, Sam’s, Costco, Meijer, Amazon and many more.

Comfort Research continues to be recognized as a Great Place to Work—and we’ve remained committed to building a positive culture and creating a dynamic, fun atmosphere. We believe in hard work and we live by our core values of: Finding A Better Way, Doing the Right Thing, and Expecting the Best from Each Other and Ourselves.  At Comfort Research, the pace is fast, the work is anything but boring, and the result is always more Comfort for All.

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