Comfort Research
May 13, 2019
Grand Rapids, Michigan
Job Type


The Sales Account Director - Contract is part of a team that helps lead the company’s efforts to maintain and expand relationships with large, multi-location customers, with a focus on establishing and growing our presence in the Contract/Institutional furniture market.  Assigned to a number of customers, the Sales Account Director -Contract is responsible for achieving sales quota and assigned strategic account objectives.

The Sales Account Director -Contract represents the full range of Comfort Research products, and will work cross-functionally to drive company initiatives, while leading the customer account planning cycle and ensuring both company and customer’s expectations are being met.

The Sales Account Director - Contract will focus on customer headquarters and work closely with Comfort Research’s home office.  This position reports to the Senior Director of Sales.


Here’s what you’ll do:

  • Establish productive, professional relationships with key personnel in assigned customer accounts
  • Manage & grow established customers, while developing key new accounts in the Contract/Institutional market space
  • Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet both company and customer expectations
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Pro-actively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
  • Pro-actively assess, clarify, and validate customer needs on an ongoing basis
  • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
  • Play a key role within the team, and help to grow a great brand in Big Joe!
  • Have fun in a great culture!


Here’s what we need you to have:

  • Bachelor’s degree from an accredited institution, or equivalent Military Experience
  • 3-5 years of Contract/Institutional Furniture Account Sales, or equivalent domain experience
  • Strong analytical skills
  • Team player


Who we are:

Comfort Research is a leader in innovative and affordable design and manufacturing. At Comfort Research, the pace is fast, the work is anything but boring, and the result is always more comfort for all.

As we've grown, we've continued to be recognized as a Great place to Work - and we've remained committed to building a positive culture and creating a dynamic, fun atmosphere. We believe in hard work and we live by our core values of: Finding a Better Way, Doing the Right Thing, and Expecting the Best from Each Other and Ourselves. We live these values by rewarding the creativity, honesty, and hard work of our ambassadors.

We've listened to the growing demand for quality, modern, leading-edge lifestyle products and have responded with a band! Today, you can find our products at all your favorite retailers, like Walmart, Meijer, Bed, Bath and Beyond, and Amazon (to name a few); but that's just the beginning.


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