Comfort Research
November 21, 2017
Grand Rapids, Michigan
Job Type


The Sales Account Director is part of a team that helps lead the company’s efforts to maintain and expand relationships with large, multi-location customers.  Assigned to a smaller number of customers, the Sales Account Director is responsible for achieving sales quota and assigned strategic account objectives.

The Sales Account Director represents the full range of Comfort Research products, and will work cross-functionally to drive company initiatives, while leading the customer account planning cycle and ensuring both company and customer’s expectations are being met.  This position will focus on customer headquarters and work closely with Comfort Research’s home office.  This position reports to the Senior Director of Sales.


Here’s what you’ll do:

  • Establishes productive, professional relationships with key personnel in assigned customer accounts
  • Manage & grow established customers, while developing key new accounts
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet both company and customer expectations
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Pro-actively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
  • Pro-actively assesses, clarifies, and validates customer needs on an ongoing basis
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
  • Play a key role within the team, and help to grow a great brand in Big Joe!
  • Have fun in a great culture!


Here’s what we need you to have

  • Bachelor’s degree from an accredited institution, or equivalent Military Experience
  • 3-5 years of Retail National Account Sales, or Sr. Retail Buyer
  • Strong analytical skills
  • Team player


Who we are:

Located in the Cool City of Grand Rapids, Michigan, Comfort Research is leading the furniture industry in innovative and affordable design and manufacturing. We’ve listened to the growing demand for quality, modern, leading-edge furniture and have responded with a bang! Today, you can find our products at all your favorite retailers, like Walmart, Meijer, Bed, Bath & Beyond, and Amazon (to name a few). But that’s just the beginning. We’re on our way to realizing our dream of becoming the "Best Known Brand in Furniture” and we’re pretty excited about it.

As we’ve grown, we’ve continued to be recognized as a Great Place to Work—and we’ve remained committed to building a positive culture and creating dynamic, fun atmosphere. We believe in hard work and we live by our core values of: Finding A Better Way, Doing the Right Thing, and Expecting the Best from Each Other and Ourselves. At Comfort Research, the pace is fast, the work is anything but boring, and the result is always more Comfort for All.


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