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Comfort Research Published: September 18, 2017
Grand Rapids, Michigan
Job Type



The candidate will coordinate efforts among team leaders, production support, departments, to ensure the on-time completion of all drop ship orders.  Informs Plant Operations of urgent and changing needs to drive results.  Accepts ownership and accountability for the entire process.


Here’s what you’ll do:

  • Creates daily production waves using ASCtrac according to Standard Work/process documentation. Ensures packets are created and packets made for truck loads.  Works closely with team leaders and operations team leader to achieve schedule completion.
  • Inputs root cause reasons for late orders into ASCtrac and assigns owner per standard work. This must be completed everyday up through current days orders.
  • Ensures production has the appropriate amount of work in front of them to manage the flow through the plant.
  • Supports production with errors and follows up with appropriate parties to find permanent corrective actions for prevention of errors in the future.
  • Investigates and tracks part shortages; continues to follow up until the resolution. Problem solves to the root cause and tracks and reports findings.
  • Responsible for data collection, input and tracking of plant key performance indicators on a daily, weekly and monthly basis.
  • Participates in problem solving, department meetings and other continuous improvement activities with department personnel. Participates in interdepartmental and cross functional teams.
  • Provides appropriate training when necessary. Utilizes standard work/process documentation to ensure accuracy and consistency.
  • Ensure all safety policies are followed and report any safety issues to the leadership team.
  • Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.


Here’s what we need you to have:

  • High school diploma required.
  • Must have at least 6 months experience working at Comfort Research.
  • Minimum of 3 years’ experience in manufacturing environment or equivalent total combined at Comfort Research plus outside required.
  • Requires up to 3 months of on the job training and coaching.
  • Experience and success in leading collaborative, cross-functional teams and presenting outputs to a broad range of internal and external customers.
  • Ability to manage self and prioritize projects.
  • Ability to problem solve positively to get to root cause and implement corrective actions.
  • Passionate about accountability and goal achievement.
  • Excellent verbal and written communication skills.
  • Solid planning skills.
  • High level of integrity.
  • Ability to challenge with constructive passion.
  • Ability to drive culture change through support of our Core Values: Find a better way, Do the right thing and Be the best.
  • Drive a Fun Positive Culture to create a great place to work.


Who we are:

Located in the Cool City of Grand Rapids, Michigan, Comfort Research is leading the furniture industry in innovative and affordable design and manufacturing. We’ve listened to the growing demand for quality, modern, leading-edge furniture and have responded with a bang! Today, you can find our products at all your favorite retailers, like Walmart, Meijer, Bed, Bath & Beyond, and Amazon (to name a few). But that’s just the beginning. We’re on our way to realizing our dream of becoming the "Best Known Brand in Furniture” and we’re pretty excited about it.

As we’ve grown, we’ve continued to be recognized as a Great Place to Work—and we’ve remained committed to building a positive culture and creating dynamic, fun atmosphere. We believe in hard work and we live by our core values of: Finding A Better Way, Doing the Right Thing, and Expecting the Best from Each Other and Ourselves. At Comfort Research, the pace is fast, the work is anything but boring, and the result is always more Comfort for All.

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