Comfort Research Published: August 7, 2017
Grand Rapids, Michigan
Job Type


Job Posting

We are looking for a dynamic, outgoing individual to join Comfort Research as a Program Manager.  This is a great opportunity to be part of an awesome organization and have a chance to make a difference, because a smaller company means BIG impact! If culture is important to you, this is what you have been looking for! This position is responsible for overseeing a diverse cross function team in delivering programs per our product development calendar on time and within budget.

Here’s what you’ll do:

  • Works collaboratively with the PDC (Product Development Council) on setting prioritizing of new programs that align with strategic business direction and the customers product development calendar
  • Manages the New Product Request (NPR Form) inputs to ensure the team has clear and concise expectations on both internal and external customer commitment dates
  • Ensures the team has appropriate information to make timely decisions
  • Leads team in the proactive scorecard assessment and communication of project risks / status (financial, operational, performance, timing, time studies, BOM accuracy etc.) to the team and drives follow up actions to ensure risk mitigation
  • Become a key leader of our team’s product innovation engine at Comfort Research
  • Work with internal and external resources to manage complex innovation projects from inception to launch
  • Builds a culture of rapid prototyping and speed to market within the company
  • Facilitates plant trials, design experimentation practices ensuring proper set-up, ingredients, equipment and other checklist items are in place
  • Pioneers new systems utilizing industry standards in Design Controls, Process Controls, Validation & Qualification Testing, Quality Control Plans, Documentation Control and Production Preparation Processes to best in class operation
  • Utilizes industry standard problem-solving tools, organizational / industry knowledge to leverage internal / external resources in resolving project related issues, hurdles, and roadblocks
  • Organizes and facilitates pre-and post-production lesson learned meetings with key team members reviewing results and next steps
  • Captures findings and implements next step best practices into commercialization process roadmap
  • Monitors productivity to ensure that staffing levels are appropriate to support customer project demands and prioritization
  • Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action

Here’s what we need you to have:

  • Bachelor’s Degree in related field preferred
  • Experience in Managing, Leading and Implementing Complex Development Projects
  • Supervision, Coaching, Training, Managing Processes, Process Improvement, Strategic Planning, Critical Decision Making
  • Advanced computer skills required (Word, Excel, Outlook, Project Management Software)
  • PMP Certification required

Who we are:

Comfort Research is an industry leading and fast growing manufacturer that is revolutionizing affordable furniture based in Grand Rapids, Michigan. Our growth has been fueled by the demand for our comfortable, innovative designed and quality furniture through on-line and major retail locations such as Walmart, Meijer, Bed Bath & Beyond, Amazon and many more.

Comfort Research is committed to becoming the "Best known brand in furniture” and recognized as a Great Place to Work. We take great pride in our Culture at Comfort Research, and we spend a significant amount of time and money to ensure that our workplace is one that is vibrant, fun, and promotes hard work! Therefore, it is very important to us to find someone who shares these same ideals. In addition, this person should share our core values of Finding A Better Way, Expecting the Best from Each Other, and Ourselves and Doing the Right Thing.

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